Request account deletion
SoloPadi provides logged-in users with the ability to delete their account from within the SoloPadi application. Account deletion is intended for users who no longer want to use their SoloPadi account.
How to delete your SoloPadi account
- 1Open the SoloPadi application.
- 2Sign in to your SoloPadi account.
- 3Open the Settings section of the application.
- 4Select the Delete Account option.
- 5Review the information presented and confirm that you want to delete your account.
What happens to your data
When an account deletion request is completed, SoloPadi will delete or anonymize personal information associated with the account where reasonably possible.
- Your SoloPadi account and associated authentication information will be deleted or disabled.
- Personal information associated with your account will be deleted or anonymized where reasonably possible.
- Information that is no longer required for legitimate business or legal purposes may be removed from our systems.
- Deletion may permanently remove your access to your SoloPadi account and associated account features.
Information that may be retained
Some information may need to be retained after an account deletion request where reasonably necessary or required by applicable law.
- Business or transaction records that must be retained to comply with legal or regulatory obligations.
- Information reasonably necessary to resolve disputes or enforce agreements.
- Information reasonably necessary to detect, prevent or investigate fraud, abuse or security incidents.
- Information required to protect the rights, safety or security of SoloPadi, its users or third parties.
Where information must be retained for one of these purposes, it will be retained only for as long as reasonably necessary for that purpose and will be deleted or anonymized when it is no longer required, subject to applicable legal requirements.
Customer and order information
SoloPadi may contain customer and order information recorded by businesses. Deleting a vendor account does not necessarily mean that every historical order or business transaction record is immediately deleted, particularly where the information must be retained for legitimate business, legal, security or dispute resolution purposes. Where appropriate, personal information may be deleted or anonymized.
Need help?
If you cannot access your SoloPadi account or cannot complete the deletion process from within the application, contact us at
admin.solopadi@gmail.comPlease include enough information for us to identify your account and process your request. We may need to verify your identity before processing a deletion request.
For additional information about how SoloPadi collects, uses, stores and protects information, please see our Privacy Policy.